{"id":767,"date":"2026-02-04T08:32:56","date_gmt":"2026-02-04T08:32:56","guid":{"rendered":"https:\/\/newlayout.gwpsecurity.co.uk\/w\/?p=767"},"modified":"2026-02-04T08:51:28","modified_gmt":"2026-02-04T08:51:28","slug":"what-is-iso-9001-quality-management-systems","status":"publish","type":"post","link":"https:\/\/newlayout.gwpsecurity.co.uk\/w\/what-is-iso-9001-quality-management-systems\/","title":{"rendered":"WHAT IS ISO 9001\u2014QUALITY MANAGEMENT SYSTEMS?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"767\" class=\"elementor elementor-767\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c261c26 dsvy-col-stretched-none dsvy-bg-color-over-image elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c261c26\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1be1878 dsvy-bg-color-over-image\" data-id=\"1be1878\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-06ba1da elementor-widget elementor-widget-spacer\" data-id=\"06ba1da\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f01163 elementor-widget elementor-widget-image\" data-id=\"0f01163\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"316\" src=\"https:\/\/newlayout.gwpsecurity.co.uk\/w\/wp-content\/uploads\/2026\/02\/ISO9001-ASQ-1.png\" class=\"attachment-large size-large wp-image-780\" alt=\"\" srcset=\"https:\/\/newlayout.gwpsecurity.co.uk\/w\/wp-content\/uploads\/2026\/02\/ISO9001-ASQ-1.png 800w, https:\/\/newlayout.gwpsecurity.co.uk\/w\/wp-content\/uploads\/2026\/02\/ISO9001-ASQ-1-300x119.png 300w, https:\/\/newlayout.gwpsecurity.co.uk\/w\/wp-content\/uploads\/2026\/02\/ISO9001-ASQ-1-768x303.png 768w, https:\/\/newlayout.gwpsecurity.co.uk\/w\/wp-content\/uploads\/2026\/02\/ISO9001-ASQ-1-770x304.png 770w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bbd5420 elementor-widget elementor-widget-text-editor\" data-id=\"bbd5420\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>ISO 9001 is an international management system standard that specifies requirements for a QMS. Organizations use the standard to demonstrate their ability to consistently provide products and services that meet customer and regulatory requirements, as well as the organization\u2019s own requirements. With more than 1 million certified users, it is the most popular ISO standard, and the only standard within the\u00a0<a href=\"https:\/\/asq.org\/quality-resources\/iso-9000\" data-feathr-click-track=\"true\" data-feathr-link-aids=\"608b082d0d46eb3fcdb48ada\">ISO 9000 series<\/a>\u00a0of standards to which organizations can certify.<\/p><p>ISO 9001 was first published in 1987 by the\u00a0<a href=\"https:\/\/asq.org\/quality-resources\/standards-101#iso\" data-feathr-click-track=\"true\" data-feathr-link-aids=\"608b082d0d46eb3fcdb48ada\">International Organization for Standardization (ISO)<\/a>, an international organization comprised of the national standards bodies of more than 170 countries.<\/p><p>The process of periodic review is embedded in all ISO management systems standards and requires member bodies to examine the relevance of a standard every five years. When doing so, the member bodies can decide to continue publication without revision, revise, or discontinue issuance.<\/p><p>ISO 9001 has undergone revisions in 1994, 2000, 2008 and 2015:<\/p><ul class=\"rte-unordered-list\"><li>ISO 9001:1994 included changes to improve the control of design and development clause, as well as provide other clarifications. The roles of ISO 9002 and 9003 also were modified slightly.<\/li><li>ISO 9001:2000 included significant changes to make it a process-based standard instead of one that dictates multiple documented procedures. ISO 9001, ISO 9002, and ISO 9003 were integrated into a single applicable QMS standard that allowed for justified exclusions of product realization requirements that were not applicable to the organization. Other key changes included engagement by the organization\u2019s top leadership, key performance indicators to track performance, and continual improvement.<\/li><li>ISO 9001:2008 clarified issues raised during the application of ISO 9001:2000.<\/li><li><a href=\"https:\/\/asq.org\/quality-press\/display-item?item=T1040&amp;utm_source=9001&amp;utm_medium=webpage&amp;utm_campaign=9001&amp;utm_id=LAQ\" data-feathr-click-track=\"true\" data-feathr-link-aids=\"608b082d0d46eb3fcdb48ada\">ISO 9001:2015<\/a>\u00a0ensured that the standard continued to adapt to the changing environments in which organizations operate. Some key updates included:<ul class=\"rte-unordered-list\"><li>The introduction of new terminology<\/li><li>Restructuring some of the information<\/li><li>Quality principles being listed for consideration when implementing the standard<\/li><li>Emphasizing risk-based thinking to enhance the application of the process approach<\/li><li>Improved applicability for services<\/li><li>Increased leadership requirements<\/li><\/ul><\/li><\/ul><p>Currently, the standard is going through another revision cycle and is expected to be published in 2026.;<\/p><h3>Climate change consideration<\/h3><p>In 2024, ISO passed a resolution in support of the ISO London Declaration to combat climate change, which affected ISO management system standards (MSS)\u2014including ISO 9001. The amendment added two new statements to ISO MSSs that require organizations to consider the effects of climate change on the organization\u2019s ability to achieve the intended results of its management system.<\/p><p>The amended language in ISO 9001 is shown here in red:<\/p><h4>4.1 Understanding the organization and its context<\/h4><p>The organization shall determine external and internal issues that are relevant to its purpose and that affect its ability to achieve the intended result(s) of its quality management system.<\/p><p>The organization shall determine whether climate change is a relevant issue.<\/p><h4>4.2 Understanding the needs and expectations of interested parties.<\/h4><p>The organization shall determine:<\/p><ul class=\"rte-unordered-list\"><li>The interested parties that are relevant to the quality management system.<\/li><li>The relevant requirements of these interested parties.<\/li><li>Which of these requirements will be addressed through the quality management system.<\/li><\/ul><p>NOTE: Relevant interested parties can have requirements related to climate change.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-228d483 dsvy-col-stretched-none dsvy-bg-color-over-image elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"228d483\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f2beb7c dsvy-bg-color-over-image\" data-id=\"f2beb7c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-64a2161 elementor-widget elementor-widget-spacer\" data-id=\"64a2161\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ce8c31 elementor-widget elementor-widget-text-editor\" data-id=\"9ce8c31\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>ISO 9001 has undergone revisions in 1994, 2000, 2008 and 2015:<\/p><ul class=\"rte-unordered-list\"><li>ISO 9001:1994 included changes to improve the control of design and development clause, as well as provide other clarifications. The roles of ISO 9002 and 9003 also were modified slightly.<\/li><li>ISO 9001:2000 included significant changes to make it a process-based standard instead of one that dictates multiple documented procedures. ISO 9001, ISO 9002, and ISO 9003 were integrated into a single applicable QMS standard that allowed for justified exclusions of product realization requirements that were not applicable to the organization. Other key changes included engagement by the organization\u2019s top leadership, key performance indicators to track performance, and continual improvement.<\/li><li>ISO 9001:2008 clarified issues raised during the application of ISO 9001:2000.<\/li><li><a href=\"https:\/\/asq.org\/quality-press\/display-item?item=T1040&amp;utm_source=9001&amp;utm_medium=webpage&amp;utm_campaign=9001&amp;utm_id=LAQ\" data-feathr-click-track=\"true\" data-feathr-link-aids=\"608b082d0d46eb3fcdb48ada\">ISO 9001:2015<\/a>\u00a0ensured that the standard continued to adapt to the changing environments in which organizations operate. Some key updates included:<ul class=\"rte-unordered-list\"><li>The introduction of new terminology<\/li><li>Restructuring some of the information<\/li><li>Quality principles being listed for consideration when implementing the standard<\/li><li>Emphasizing risk-based thinking to enhance the application of the process approach<\/li><li>Improved applicability for services<\/li><li>Increased leadership requirements<\/li><\/ul><\/li><\/ul><p>Currently, the standard is going through another revision cycle and is expected to be published in 2026.;<\/p><h3>Climate change consideration<\/h3><p>In 2024, ISO passed a resolution in support of the ISO London Declaration to combat climate change, which affected ISO management system standards (MSS)\u2014including ISO 9001. The amendment added two new statements to ISO MSSs that require organizations to consider the effects of climate change on the organization\u2019s ability to achieve the intended results of its management system.<\/p><p>The amended language in ISO 9001 is shown here in red:<\/p><h4>4.1 Understanding the organization and its context<\/h4><p>The organization shall determine external and internal issues that are relevant to its purpose and that affect its ability to achieve the intended result(s) of its quality management system.<\/p><p>The organization shall determine whether climate change is a relevant issue.<\/p><h4>4.2 Understanding the needs and expectations of interested parties.<\/h4><p>The organization shall determine:<\/p><ul class=\"rte-unordered-list\"><li>The interested parties that are relevant to the quality management system.<\/li><li>The relevant requirements of these interested parties.<\/li><li>Which of these requirements will be addressed through the quality management system.<\/li><\/ul><p>NOTE: Relevant interested parties can have requirements related to climate change.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2fca64f elementor-widget elementor-widget-text-editor\" data-id=\"2fca64f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>HOW DO I GET STARTED WITH ISO 9001?<\/h3><p>Whether you are beginning your ISO 9001 journey or transitioning to a new revision, your first step is to purchase a copy of the standard. ISO 9001 applies to any organization, regardless of size or industry. More than 1 million organizations from more than 170 countries have applied the ISO 9001 standard requirements to their QMSs.<\/p><p>Organizations of all types and sizes find that using the ISO 9001 standard helps them:<\/p><ul class=\"rte-unordered-list\"><li>Organize processes<\/li><li>Improve process efficiency<\/li><li>Proactively identify risks and opportunities<\/li><li>Continually improve<\/li><\/ul><p>What topics does ISO 9001 cover? ISO 9001 is based on the plan-do-check-act method and provides a process-oriented approach to documenting and reviewing the structure, responsibilities, and procedures required to achieve effective quality management in an organization while using risk-based thinking to better manage the process to achieve planned results.<\/p><p>The standard is made up of eight sections. The first three sections provide general information about the standard, and the last five focus on requirements on how to implement it. The sections are:<\/p><ul class=\"rte-unordered-list\"><li>Section 1\u2014scope: specifies that the organization must meet customer and regulatory requirements, and ensure its employees follow the organization\u2019s policies and procedures while advancing quality through continuous improvement.<\/li><li>Section 2\u2014normative reference: provides references\u2014those that conform to ISO 9000\u2019s related norms\u2014to constitute the terms of ISO 9001.<\/li><li>Section 3\u2014terms and definitions: defines the terms used in the standard with references to ISO 9000.<\/li><li>Section 4\u2014context of the organization: describes the standard\u2019s general requirements, which encompass all activities from understanding organizational context, understanding relevant interested party requirements, determining QMS scope, and determining QMS processes, including processes and the sequence and interaction of the processes to implementing actions to achieve planned results.<\/li><li>Section 5\u2014leadership: requires the organization\u2019s leadership to commit to the QMS and explains that leadership must be dedicated to the organization\u2019s products, customers, and planning and review processes.<\/li><li>Section 6\u2014planning: focuses on actions to address risks and opportunities, objectives and plans to achieve them, and planning changes to the QMS.<\/li><li>Section 7\u2014support: defines the support requirements including resources required for the QMS, competence of the workforce, awareness by persons doing work under the organization\u2019s control, internal and external communications, and documented information.<\/li><li>Section 8\u2014operation: defines the entire product and service life cycle steps in acquiring business, planning orders, design and development, external provider controls, production and service provision, and delivery.<\/li><li>Section 9\u2014performance evaluation: focuses on monitoring, measuring, analyzing, and evaluating the QMS by requiring the organization to perform periodic internal audits, monitor customer satisfaction, analyze data, and hold management reviews.<\/li><li>Section 10\u2014improvement: includes actions for nonconforming products and services, takes corrective actions, and improvements.<\/li><\/ul><p>To ease implementation, ISO 9001 suggests adopting a process approach, which is a series of operations that transform inputs into value added output.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57ed2a3 elementor-widget elementor-widget-image\" data-id=\"57ed2a3\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"526\" src=\"https:\/\/newlayout.gwpsecurity.co.uk\/w\/wp-content\/uploads\/2026\/02\/ISO9001-ASQ-2-PDCA.png\" class=\"attachment-large size-large wp-image-773\" alt=\"\" srcset=\"https:\/\/newlayout.gwpsecurity.co.uk\/w\/wp-content\/uploads\/2026\/02\/ISO9001-ASQ-2-PDCA.png 800w, https:\/\/newlayout.gwpsecurity.co.uk\/w\/wp-content\/uploads\/2026\/02\/ISO9001-ASQ-2-PDCA-300x197.png 300w, https:\/\/newlayout.gwpsecurity.co.uk\/w\/wp-content\/uploads\/2026\/02\/ISO9001-ASQ-2-PDCA-768x505.png 768w, https:\/\/newlayout.gwpsecurity.co.uk\/w\/wp-content\/uploads\/2026\/02\/ISO9001-ASQ-2-PDCA-770x506.png 770w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e8dd6e2 elementor-widget elementor-widget-text-editor\" data-id=\"e8dd6e2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>WHAT ARE THE BENEFITS OF ISO 9001?<\/h3><p>\u00a0<\/p><p>ISO 9001 helps organizations ensure their customers consistently receive high quality products and services, which in turn brings many benefits. Because ISO 9001 specifies the requirements for an effective QMS, using the standard helps organizations:<\/p><p>\u00a0<\/p><ul class=\"rte-unordered-list\"><li>Consistently provide products and services that meet customer and applicable statutory and regulatory requirements<\/li><li>Increase\u00a0<a data-feathr-click-track=\"true\" data-feathr-link-aids=\"608b082d0d46eb3fcdb48ada\">customer<\/a>, management, employee, and other interested party satisfaction<\/li><li>Address risk and opportunities to be proactive so desired results are achieved<\/li><li>Demonstrate conformity to QMS requirements<\/li><li>Continually improve their processes<\/li><li>Reduce costs<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b440ff elementor-widget elementor-widget-image\" data-id=\"9b440ff\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"441\" src=\"https:\/\/newlayout.gwpsecurity.co.uk\/w\/wp-content\/uploads\/2026\/02\/ISO9001-ASQ-2-Schematic.png\" class=\"attachment-large size-large wp-image-769\" alt=\"\" srcset=\"https:\/\/newlayout.gwpsecurity.co.uk\/w\/wp-content\/uploads\/2026\/02\/ISO9001-ASQ-2-Schematic.png 800w, https:\/\/newlayout.gwpsecurity.co.uk\/w\/wp-content\/uploads\/2026\/02\/ISO9001-ASQ-2-Schematic-300x165.png 300w, https:\/\/newlayout.gwpsecurity.co.uk\/w\/wp-content\/uploads\/2026\/02\/ISO9001-ASQ-2-Schematic-768x423.png 768w, https:\/\/newlayout.gwpsecurity.co.uk\/w\/wp-content\/uploads\/2026\/02\/ISO9001-ASQ-2-Schematic-770x424.png 770w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-039d691 elementor-widget elementor-widget-text-editor\" data-id=\"039d691\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>ISO 9001 CERTIFICATION<\/h3><p>\u00a0<\/p><p>ISO 9001 is the only standard in the ISO 9000 series to which organizations can certify. Achieving ISO 9001 certification means that an organization has demonstrated that it:<\/p><ul class=\"rte-unordered-list\"><li>Follows the guidelines of the ISO 9001 standard<\/li><li>Fulfills its own requirements<\/li><li>Meets customer, statutory, and regulatory requirements<\/li><li>Creates and maintains documentation and records<\/li><\/ul><h3><span style=\"font-weight: normal;\">ISO 9001 certification can enhance an organization\u2019s credibility by showing customers that the organization\u2019s products and services meet expectations. In some instances or industries, certification is required or legally mandated. The certification process includes implementing the requirements of ISO 9001 and completing a successful registrar\u2019s audit confirming the organization meets those requirements.<\/span><\/h3><p>\u00a0<\/p><p>Organizations should consider the following as they begin preparing for ISO 9001 QMS certification:<\/p><ul class=\"rte-unordered-list\"><li>Certification body\u2019s costs for ISO 9001 registration, surveillance, and recertification audits<\/li><li>The organization\u2019s current level of conformance with ISO 9001 requirements<\/li><li>Resources the organization will dedicate to develop and implement the project<\/li><li>Support and costs required from a consultant<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>ISO 9001 is an international management system standard that specifies requirements for a QMS. Organizations use the standard to demonstrate their ability to consistently provide products and services that meet customer and regulatory requirements, as well as the organization\u2019s own requirements. With more than 1 million certified users, it is the most popular ISO standard, and the only standard within the\u00a0ISO 9000 series\u00a0of standards to which organizations can certify. ISO[&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-767","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"acf":[],"_links":{"self":[{"href":"https:\/\/newlayout.gwpsecurity.co.uk\/w\/wp-json\/wp\/v2\/posts\/767","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newlayout.gwpsecurity.co.uk\/w\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newlayout.gwpsecurity.co.uk\/w\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newlayout.gwpsecurity.co.uk\/w\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/newlayout.gwpsecurity.co.uk\/w\/wp-json\/wp\/v2\/comments?post=767"}],"version-history":[{"count":13,"href":"https:\/\/newlayout.gwpsecurity.co.uk\/w\/wp-json\/wp\/v2\/posts\/767\/revisions"}],"predecessor-version":[{"id":783,"href":"https:\/\/newlayout.gwpsecurity.co.uk\/w\/wp-json\/wp\/v2\/posts\/767\/revisions\/783"}],"wp:attachment":[{"href":"https:\/\/newlayout.gwpsecurity.co.uk\/w\/wp-json\/wp\/v2\/media?parent=767"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newlayout.gwpsecurity.co.uk\/w\/wp-json\/wp\/v2\/categories?post=767"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newlayout.gwpsecurity.co.uk\/w\/wp-json\/wp\/v2\/tags?post=767"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}